Shipping Policy
Mila Soho works with major international delivery companies, such as Royal Mail, which collaborate with local couriers to deliver your order directly to you. Below is our detailed shipping policy to ensure a smooth and transparent shopping experience.
Overview
We offer free shipping on all orders.
- Processing time: 1–3 business days
- Delivery time: 8–12 business days
- Shipping: 100% FREE (no minimum order required)
ORDER TIMELINE
Order placed → immediately
Processing → 1–3 business days
Dispatch → after processing
Delivery → 8–12 business days
DELIVERY TIMES
Below are the average delivery times for all orders:
| Stage | Time |
|---|---|
| Order Processing | 1–3 business days (may take longer if placed on weekends or holidays) |
| Delivery | 8–12 business days after dispatch |
HOW TO PLACE AN ORDER
Ordering from Mila Soho is simple:
1. Product selection
Go to the product page and click “Add to cart”. Make sure you select the correct variant.
2. Checkout
Click “Proceed to checkout” and enter your shipping details.
3. Review
Confirm your address and order details. Shipping is always free. Click “Continue to payment”.
4. Payment
Choose your payment method. All payments are secured via SSL encryption.
5. Confirmation
Click “Complete order” and follow the instructions for payment.
PAYMENT METHODS
All payments are processed securely via SSL encryption.
We accept:
- Credit/Debit Cards (Visa, Mastercard, Maestro, Amex)
- PayPal
- Other secure payment providers
SHIPPING COSTS
We cover all shipping costs.
All orders are delivered 100% free of charge, with no minimum spend required.
ORDER PROCESSING
Once you find your perfect item on Mila Soho, we ensure it is processed and shipped as quickly as possible.
To keep prices fair and sustainable, we sometimes process orders in batches and ship once a minimum quantity is reached.
This helps us reduce costs and environmental impact.
We appreciate your understanding and support.
Please note: during busy periods, slight delays may occur. We always do our best to ship your order as quickly as possible.
IMPORTANT NOTE
If you wish to prioritise your order for same-day dispatch, please contact us at:
Our team will assist you where possible.