If you are not satisfied with your order, you may return the product within 30 days of receiving it.
Please ensure the item is in its original packaging and in perfect condition.
To request a return, email info@milasoho.uk with your order number, the reason for the return, and a photo if the item is damaged.
We kindly ask that you avoid ordering multiple sizes or products with the intention of returning them, as this leads to higher shipping costs and a greater environmental impact.
Returns are not free, so please choose your size carefully. Size information is available for each product in the item description.
Customers are responsible for covering the cost of return shipping. Please ensure the item is securely packaged and follow the return address instructions provided by our customer support team.
By covering return shipping costs, we can consolidate shipments and reduce unnecessary emissions, helping to minimise our environmental footprint and support more sustainable practices.